A few weeks ago I was trying to convince a client that his plan of action wasn’t exactly in his best interest. My client countered with “Isn’t name recognition part of what we are trying to do?” I told him we weren’t interested in name...

I love Mad Men. And I will be sorry to see it go. This season, their small agency has been swallowed by McCann Erickson. In one scene two weeks ago, all the players are at a meeting in the McCann conference room. On the wall...

I so much wanted to love my new iMac. Really. I even wrote all about it. Remember? But I continued to struggle with it. And not from my own incompetence. The thing was haunted. The open windows would just sort of shimmy a bit, move back...